🚀 Quick Summary
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💬 Mattermost community for quick questions
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AI Chatbot for your technical questions
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🎛️ Student portal for self-service
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⚡ Priority given to urgent issues
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👥 Support available from instructors, TAs, and peers
💬 Real-Time Community Support (Mattermost)
Our Mattermost community channel provides
https://chat.practical-devsecops.com/practical-devsecops/channels/town-square
⚡ Real-time interaction with:
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👨🏫 Instructors (24/7 coverage)
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👨🏫 Teaching assistants
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👥 Fellow students worldwide
🎯 Ideal for:
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⚡ Quick questions
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📚 Course content clarifications
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🧪 Lab exercise discussions
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🔀 Exploring different approaches to problems
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❓ Clarifying personal doubts or questions
🤝 Benefits:
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💭 Multiple perspectives on the same problem
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🧠 Deeper understanding beyond quick fixes
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🌐 Networking and professional DevSecOps connections
🎛️ Self-Service Student Portal
Your student portal gives immediate access to
⚙️ Account & learning management:
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📊 Track course progress
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⚙️ Update account settings
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🧗 Access invoices and certificates
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📅 Schedule exams
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➕ Request lab extensions
📚 Helpful resources:
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📋 Exam guides
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🧪 Lab documentation
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❓ Frequently asked questions
👥 For organizations: Admins get additional team management tools
💡 Pro Tip: Always check the portal first — many answers are available instantly without waiting!
Common Question:
Q1: Where to create the mattermost channel?
A: Now we have moved from Mattermost to Chatwoot. You can ask your questions directly using the chat with support option on the portal.