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How to Update Your Certificate Details and Keep Your Identity Secure

Last updated on Mar 13, 2026

How to Update Your Certificate Details and Keep Your Identity Secure

Whether you’re polishing a DevSecOps certification or preparing to share your achievement with employers, it’s essential that the information on your certificate is accurate and that your personal data stays protected. This guide walks you through the most common scenarios—changing names, updating email addresses, and understanding how we safeguard your ID documents—so you can confidently manage your credential details without any hassle.

Table of Contents

  1. Changing the Name on Your Certificate

  2. Updating the Email Address Linked to Your Certificate

  3. How We Protect Your Uploaded ID Proof

  4. Step‑by‑Step: Editing Credential Details in Your Account

  5. Frequently Asked Questions (FAQ)

  6. Tips for a Smooth Certification Experience

Changing the Name on Your Certificate

Why the name must match your national ID

Your certificate is a formal proof of competence, and the name printed on it must exactly match the name on the government‑issued identity document you used for verification. This requirement prevents fraud and ensures that employers and auditors can reliably link the credential to a real person.

What is allowed?

  • Latinized versions of the same name are acceptable.

    • Example: Мария Федорова → Maria Fedorov

  • Exact transliterations that retain the original spelling in a Latin alphabet are also fine.

What is not allowed?

  • Using an English nickname or a completely different name that does not correspond to the ID.

    • Thai example: Somchai Wongsawang → Sam Wong → Not allowed

    • Korean example: Kim Min Ji → Mindy Kim → Not allowed

If you need to change the name on your certificate, you must first update the name on your national identity proof (e.g., through a legal name change) and then re‑verify the updated document through our platform.

Updating the Email Address Linked to Your Certificate

When you’ve already received the certificate

If the certificate has already been issued and you need the delivery address changed:

  1. Contact Support – Reach out to our certification support team via the “Chat with support” Button and request a real agent or email at trainings@practical-devsecops.com.

  2. Provide verification details – You’ll be asked to confirm the email used during the original ID verification.

  3. Team updates the record – Our staff will change the email address and resend the certificate to the new address.

Before the certificate is issued

You can simply edit the email address in Account Settings → Personal Information and the updated address will be used for the final delivery.

How We Protect Your Uploaded ID Proof

Data handling policies

  • Immediate deletion – As soon as the verification process is complete, the uploaded ID document is permanently deleted from our servers.

  • Compliance standards – Our data‑deletion workflow follows SOC 2, ISO 27001, and GDPR regulations, guaranteeing that your personal information is never retained longer than necessary.

No sharing, no storage

We do not share your ID document with any third party, nor do we keep a copy for future use. For a deeper dive into our security framework, visit our Trust Center: https://trust.practical-devsecops.com.

Step‑by‑Step: Editing Credential Details in Your Account

  1. Log in to your Practical DevSecOps portal.

  2. Navigate to Account Settings (gear icon in the top‑right corner).

  3. Select Personal Information.

  4. Edit the First Name and Last Name fields as needed.

  5. Click Save Changes.

  6. Return to the Certificates page and click Re‑download Certificate.

  7. Verify that the new name appears correctly on the PDF.

Screenshot: (Insert a screenshot of the “Personal Information” page with the editable name fields highlighted.)

Frequently Asked Questions (FAQ)

Question Answer
Can I use a nickname on my certificate? No. The name must match the official name on your national ID. Latinized versions are allowed, but nicknames are not.
What if I need to change my email after receiving the certificate? Contact our support team with the original verification email. They will update the address and resend the certificate.
Is my ID document stored after verification? No. It is deleted immediately in compliance with SOC 2, ISO 27001, and GDPR.
Can I edit my name without re‑uploading an ID? Only if the new name is a Latinized version of the same legal name. Otherwise, a new ID verification is required.
Where can I learn more about your security practices? Visit the Trust Center at https://trust.practical-devsecops.com.

| I have uploaded my id card,but there my name and surname were not written in English,they were in Azerbaijani.Would it be any problem? | There is no issue with using non-English names. We accommodate names from various languages and cultures. |

Tips for a Smooth Certification Experience

  • Double‑check your legal name before uploading ID documents. Small spelling errors can delay issuance.

  • Use a permanent email address (e.g., a work or personal email you keep long‑term) to avoid future changes.

  • Keep a copy of your verification receipt; it includes a reference number that speeds up support requests.

  • Review the certificate immediately after download to confirm all details are correct. If you spot an error, update your account details and re‑download before sharing it publicly.

By following these guidelines, you’ll ensure that your DevSecOps certification accurately reflects your identity and that your personal data remains protected throughout the process. If you encounter any issues not covered here, our support team is ready to help—just reach out through the Help Center. Happy certifying!