Home Sales Support

Sales Support

Support and guidance for prospective learners
By Restu Muzakir
β€’ 2 articles

Comprehensive FAQ

πŸš€ Quick Summary - 🎬 Videos: Online streaming only - πŸ“… Access: Videos available for 3 years; labs for 30–60 days - ⏸️ Lab Pause: Labs can be paused once for up to 2 months - πŸŽ† Certifications: Never expire - πŸ’° Retake Fee: $100 after 15 days - βœ… Course-Specific Prerequisites Apply πŸ“š Course Access and Materials Offline Availability: - 🎬 Videos: Online streaming only (always the most current content) - πŸ“š PDFs: Comprehensive manuals for offline use - 🧠 Key concepts and frameworks - ⌨️ Command references - 🎨 Architectural diagrams - πŸ–¨οΈ Downloadable and printable for reference during work Access Timeline: - 🎬 Videos: 3-year ongoing reference library - πŸ§ͺ Labs: 30–60 days of intensive practice - ⏸️ Lab Pause Policy: One pause allowed per enrollment, up to 2 months - ⚑ After 2 months, labs automatically restart Learning Flexibility: - 🎯 Encourages focused learning while accommodating real-world schedules - 🏒 Mirrors project deadlines with reasonable flexibility πŸŽ† Certification and Exam Details Certification Validity: - ♾️ Lifetime β€” certifications never expire - 🚫 No periodic renewals required - πŸ’ͺ Reflects confidence in training depth and quality Exam Approach: - βœ… Pass/fail model β€” no percentage scores revealed - 🎯 Focused on practical skills: Can you secure systems effectively? - πŸ“ˆ Point allocations help estimate performance - πŸ”„ Useful for retake preparation if needed Exam Timeline: - πŸ“… 6 months from lab completion to complete the exam - πŸ“Š Example: Lab ends March 1 β†’ voucher valid until August 31 - πŸ“ˆ Allows time for review and thorough preparation βœ… Course Prerequisites CDP - 🐧 Basic Linux commands (ls, cd, mkdir) - πŸ›‘οΈ Understanding of application security practices like OWASP Top 10 - 🚫 No Dev or DevOps tool experience required CDE - πŸŽ† Must have CDP certification - πŸ” Basic knowledge of application security practices (SAST, DAST, etc.) CAISP - 🐧 Basic Linux commands - πŸ’» Familiarity with scripting languages (Python, Golang, Ruby) helpful but not required CCNSE - 🐧 Basic Linux commands - πŸ“¦ Basic knowledge of containers/Kubernetes helpful - πŸ›‘οΈ Understanding of OWASP Top 10 CCSE - 🐧 Basic Linux commands CTMP - πŸ” Basic security fundamentals (CIA) - πŸ’» Basic application development knowledge preferred CASP - 🐧 Basic Linux commands - πŸ›‘οΈ OWASP Top 10 knowledge - πŸ’» Application development knowledge preferred CSSE - 🐧 Basic Linux commands - πŸ”§ Basic knowledge of Git, CI/CD, containers, Cloud platforms - πŸ›‘οΈ Understanding of OWASP Top 10 - πŸ’» Scripting knowledge helpful but not required CSC - πŸ“‹ Knowledge of software development lifecycle - 🌐 Understanding of developing or testing web applications πŸš€ Accelerating Learning (Optional) - 🐧 Linux command familiarity (references provided) - πŸ’» Programming concepts like variables and loops - πŸ§ͺ Comfort experimenting in lab environments Success Traits: - πŸ€” Curiosity about how things work - πŸ’ͺ Persistence when facing challenges - πŸ‘· Commitment to hands-on exercises - ⚑ Lab work is critical for exam success - πŸ§ͺ Students who experiment consistently outperform πŸ’³ Payment and Enrollment Streamlined Options: - πŸ”— Personal purchase links after registration - βœ… Accurate payment association - πŸ“… Flexible timing - πŸ›‘οΈ Works around firewall issues and international payments Invoice Generation: - πŸ§— Simple email request (24–48h processing) Group Discounts: - πŸ‘₯ 5–10 students: 10% off - πŸ‘¨β€πŸ‘©β€πŸ‘§β€πŸ‘¦ 11–20 students: 15% off - 🏒 21+ students: 20% off - πŸ“§ Contact sales before registration to apply discounts πŸ“… Exam Policies and Procedures Exam Delivery: - πŸ“§ Details sent 10 minutes before exam - ⏰ Purpose: Prepare workspace without anxiety - πŸ”” Ensure email notifications enabled Rescheduling Flexibility: - πŸ”„ Up to 3 times with 24-hour notice - βš–οΈ Balances conflicts with commitment - πŸŽ›οΈ Easy process via student portal - πŸ†˜ Contact support for exceptional cases Retake Policy: - ⏰ 15-day waiting period to prevent rushed attempts - πŸ’° $100 fee for retakes - 🎯 Use the wait period for focused preparation - πŸ§˜β€β™‚οΈ Many students find this helps reduce stress and improve performance πŸ’‘ Bottom Line: Comprehensive, lifetime-value training designed to provide practical skills and real-world success in DevSecOps.

Last updated on Dec 18, 2025